Support & Services

Contact Technical Support at 800-966-0669, option 3, or email helpdesk@lumedx.com

Normal tech support business hours are: 4am-5pm Pacific Time, M-F. After hours and weekend support are available for critical cases only.

Documentation
LUMEDX Global System Requirements
Other Documentation

Technical Support 7am-4pm Pacific M-F LUMEDX Community Download Purchased Software, Updates, hot fixes SecureLY Upload DATA TO LUMEDX
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HDI Team Certified

LUMEDX Technical Support has received the 2018 HDI Team Certified Award for commitment to service excellence through the adoption of best practices and the acquisition of enhanced skills and knowledge.

If you have a comment or question about the services and support you are receiving, please email Bill Gazda.

Services – Implementation

LUMEDX provides end-to-end implementation services that include: Project Management, Software Installation and Validation, End and Super User Training, Software Configuration and Go Live Support. LUMEDX also provides a variety of complementary services, including software customization, project management staff augmentation, system administrator staff augmentation, system optimization consulting, analytics optimization consulting and personalized training sessions.

HealthView Analytics^™ is a transformative knowledge and technology platform offered by LUMEDX Corporation. For more than 25 years, LUMEDX has been a market leader in cardiovascular information systems (CVIS). The current generation of this system is the Cardiovascular Performance Program^™, which utilizes a knowledgebase of best practice insights derived from more than 650 medical centers—combined with analytics embedded in workflows—to boost clinical and financial performance. HealthView Analytics^™ also has enterprise programs in Neurology, Orthopedics and Maternal/Fetal Medicine.

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