Reduction in IT costs drives SaaS use in healthcare

With hospitals sustaining a major financial hit due to the COVID-19 pandemic, any reduction in costs would be welcome. And though there are many arguments in favor of the healthcare industry’s use of software as a service (SaaS) solutions, according to a new study, lower spending on IT tops them all.

A Spok web-based survey of College of Health Information Management Executives (CHIME) members, including CIOs, senior IT leaders, clinical informaticists, and their direct reports, found that 71% turned to SaaS because of lower costs and 62% cited easier upgrades as the main reason. Other factors included improved accessibility (59%), predictable costs (50%), and better disaster recovery (48%).

Only 20% said they chose SaaS for more storage (32%) and better analytics. Just 14% cited better data exchange, however this is expected to increase as data becomes more important and the use of analytics ramps up. The survey said success of the software is measured by workflow improvements (66%), user satisfaction (65%), less operational cost/downtime (58%), adoption rates (58%), and better uptime reliability (52%).

Having deployed automated updates for all HealthView Analytics (HVA) products in 2019, LUMEDX is continuing its journey towards an effortless automation process for all SaaS customers. For registry software customers, this means transitioning to a cloud-hosted subscription model for registries—all bundled into one price.

For more information on how transitioning to SaaS could benefit you, please contact

Posted by Jana Ballinger 06/04/2020 Categories: Analytics Health IT HealthView Analytics SaaS