Physician satisfaction is inextricably linked to patient satisfaction, so it stands to reason that helping doctors provide unparalleled care in an efficient, streamlined way is crucial to the success of any healthcare enterprise.
“Cardiologists are very focused. They like to get their work done efficiently, effectively,” says Laurel Shearer, executive vice president at LUMEDX. “They don’t want any impediments to doing the best job that they can possibly do. They like to see good patient outcomes and they like to have the information they need to get good patient outcomes.”
LUMEDX Executive Vice President Laurel Shearer talks about the importance of physician
satisfaction and how it relates to hospital revenue.
So how do you make sure your cardiologists have all the information they need at their fingertips? Shearer offers her perspective in the video above.
Doctors don’t just want information at their desk, she says. If they’re working at the clinic, they need access to the information gathered at the hospital site or elsewhere. Sometimes they need to maximize their time at the airport or at home by reading ECGs or by reviewing a complete patient record with echos, labs and more.
The HealthView cardiovascular information system (CVIS) puts the kind of information physicians need in front of them, “When they need it, how they need it, and where they need it,” says Shearer. “Cardiologists don’t just practice in their office or don’t just practice at a hospital, they have multiple places where they impact the patient population. So, having that information accessible in all those different places is extremely important.”
And happy doctors are key to a successful cardiovascular service line, Shearer adds.
“One of the main drivers of hospital revenue is physician satisfaction,” she said. “If they don’t have a cadre of committed physicians then they don’t have referral patterns, they don’t have patients, they don’t have volume.”
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