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LUMEDX Client Services: Technical Support

LUMEDX's Technical Support team is available, 24 hours a day, 7 days a week, for high priority problems as defined in your site's Support agreement. Please call 1.800.966.0669 Option #3. For all other support issues, you will receive a call back from the Lumedx Support team the next business day.

Live chat is available Monday-Friday 7am-4pm PST.

Note: A High Priority issue consists of a system or application software problem, which results in data corruption or substantial portions of the system being unavailable, and/or has a major adverse affect on the End User’s normal business activities.

Send e-mail inquiries to helpdesk@lumedx.com.