A Technology Recipe for Service Line Excellence 

by Gus Gilbertson

In November, LUMEDX Business Analyst Gus Gilbertson spoke at the HIMSS NW Technology and Education Conference in Bellevue, Washington. Here, he shares some tips from his presentation about how healthcare providers can best leverage their technology investments in order to achieve service line excellence.

Read on for tips and watch the full presentation here.

To achieve service line excellence, top heart hospitals need access to a broad set of information that will allow them to monitor and act on performance metrics in real-time. Hospitals can manage and transform both clinical and business performance by leveraging analytics, which allows them to understand their data, make changes, and achieve collaborative improvement over time. 

In my experience, a key part of achieving excellence depends on making the most out of your hospital’s technology. Below, I’ve outlined step-by-step recommendations for cardiology departments seeking to optimize their overall performance. 

1. Start with flexible data architecture.

2. Use workflow management tools and interfaces to integrate your data. By integrating your data, you achieve comprehensive control over your cardiovascular service line’s information, increased data integrity, and more streamlined workflow.

3. Integrate benchmarking statistics. Combining benchmarking statistics and your reporting processes allows management to better track and manage your hospital’s performance goals. I also recommend using color-coded performance statistics in order to save valuable time and make it easier to understand your data.

Color-coded markers in the HealthView Analytics Service Line Dashboard enable users to understand performance at-a-glance.

4. Provide stakeholders with analytics tools. Using sophisticated analytics allows you to set and track objectives, identify trends and root causes, improve patient care, and better understand your hospital’s performance.

Above all, I recommend collaborating with stakeholders. Only in taking the time to communicate about performance will you find yourself on the path to excellence.

View the rest of the presentation here.

We’d like to hear from you! How else can cardiovascular service lines improve their overall performance? Let us know in the comments below.

Thursday, February 05, 2015 9:58:00 AM Categories: analytics healthcare analytics HIT Lumedx LUMEDX Consulting Group video

Best of Health IT News: Week of 01/29/15 

Did you have a chance to check out the latest healthcare IT news stories around the Web? We’ve captured the top industry news stories from this week that you won’t want to miss.

90% of Medicare Will Be Value-Based Reimbursement by 2018

Health IT Analytics reports that HHS Secretary Sylvia Burwell has announced a new timeline that hopes to see 90% of Medicare payments transformed into value-based reimbursements by the end of 2018. HHS has outlined three strategies to achieve this goal: incentives, care quality improvement tactics, and health IT and data analytics adoption. 

Consumer Interest in Telemedicine Continues to Rise 

According to Fierce Health IT, a recent survey by EHR comparison site Software Advice has found that 75% of patients who have not used telemedicine are at least "moderately interested" in using it. However, the survey also captured consumer concerns about telemedicine, with 21% of respondents calling telemedicine visits "less personal." 

1,700 Hospitals Win Quality Bonuses from Medicare, But Most Will Never Collect 

Although Medicare is giving bonuses to 1,700 hospitals, many of the payments will be wiped out by penalties that the government has issued for other infractions. In fact, fewer than 800 of the 1,700 hospitals that earned bonuses from this program will actually receive extra money because they are being penalized for too many hospital readmissions or patients who develop infections during their hospital stays. 

Why ICD-10 and Cybersecurity Must Go Hand in Hand 

Fierce Health IT reports that as we get closer to the ICD-10 implementation date, industry experts continue to recommend that providers focus on cybersecurity in conjunction with ICD-10. 

Thursday, January 29, 2015 1:27:00 PM Categories: health IT ICD-10 industry news

Best of Health IT News: Week of 01/22/15 

Did you have a chance to check out the latest healthcare IT news stories around the Web? We’ve captured the top industry news stories from this week that you won’t want to miss.

Chronic Disease Management Lowers Heart Failure Hospital Rates 

A study from the American Journal of Managed Care finds that improved chronic disease management for heart failure patients with one or more comorbidities lowers the rate of readmissions. The study found that for every twelve patients put on a CV disease management program, at least one hospitalization can be prevented. 

5 Trends That Will Redefine Your Healthcare Experience in 2015

Fortune Magazine releases its predictions for the five top healthcare trends that we will see in 2015. These trends include increased interoperability among healthcare IT systems, widespread use of digital tools, the rise of patient portals, and more. 

2015 a Year of Changes in Revenue Cycle with Population Health, ICD-10

Healthcare Finance projects that in 2015, hospital financial managers will be concerned with implementation of ICD-10 and the roll-out of population-based payments. In addition, hospital financial managers need to ensure that good contract management systems are in place. 

Acceptance of Heart Failure Improves Patients' Quality of Life 

According to a study in the European Journal of Cardiovascular Nursing, patients who accept their heart failure diagnosis tend to have a higher quality of life than those who do not. In seeking out information about heart failure, its symptoms and treatments, these patients are more likely to rebound emotionally and to follow medical recommendations. 

Thursday, January 22, 2015 9:17:00 AM Categories: EHR health IT healthcare today HIT hospital management hospitals ICD-10 industry news

Best of Health IT News: Week of 01/15/15 

Did you have a chance to check out the latest healthcare IT news stories around the Web? We’ve captured the top industry news stories from this week that you won’t want to miss.

Health IT in 2015: What's in the Cards? 

Information Week publishes its predictions for healthcare IT in 2015. Some predictions include increased consolidation among hospitals, the use of big data and analytics to create guidelines for treatment, and patients gaining more control over their treatment and healthcare information. 

Millennials Most Willing to Share Health Data

According to Fierce Health IT, millennials are the patient population most willing to share their health data anonymously. A new Truven Health Analytics/NPR poll shows that of Americans 35 and younger, 61% are willing to share data, as opposed to 48% of Baby Boomers. 

2014: A Year of Important Advances; Challenges Ahead 

Cardiology Today's editorial board picks some of the previous year's top stories based on important advances, challenges, and new data in CV medicine. The article also addresses challenges with EMRs and predicts that in the future, there will be an increased use and incorporation of EMR scribes into cardiology practices for data collection. 

Healthcare IT VC Funding More Than Doubles in 2014

Healthcare Informatics reports that in the year 2014, venture capital funding for healthcare IT more than double, coming to a total of $4.7 billion. This number included 670 deals, as compared with the $2.2 billion spent on 571 deals in 2013.

Thursday, January 15, 2015 3:01:00 PM Categories: industry news

Best of Health IT News: Week of 01/08/15 

Did you have a chance to check out the latest healthcare IT news stories around the Web? We’ve captured the top industry news stories from this week that you won’t want to miss.

$6.5 Billion Flows Into Digital Health in 2014 

FierceHealthIT reports that during the year 2014, investors poured a record $6.5 billion into digital health ventures. This was an increase of 125% from 2013. The top investment areas included diagnostics, consumer health, practice management, and workflows. 

EHRs Threaten Confidentiality of Adolescent Healthcare 

Researchers from Columbia University's Mailman School of Public Health have published a paper that discusses how EHRs can threat the confidentiality of adolescents. There is the possibility of disclosure to parents of health information that the minor would prefer to keep private. Also, because many teens are unable to pay for out-of-pocket costs, the explanation of benefits related to insurance may be sent to parents while patients are receiving confidential care. 

Survey: Over Half of Physicians Won't Attest to Stage 2 in 2015

According to Healthcare Dive, a survey done by MPI in partnership with SERMO has found that 55% of physicians won't attest to stage 2 of the meaningful use program. Only 43,898 eligible professionals and 1,903 eligible hospitals have attested to meaningful use for the 2014 reporting period, out of 500,000 active registrants.  

Patients Take Control of Data in "Democratization" of Medicine

Eric Topol, M.D, chief academic officer of Scripps Health in San Diego, discusses "democratization of medicine" in an interview with Health Data Management. Topol's book, The Creative Destruction of Medicine: How the Digital Revolution Will Create Better Healthcare, argues that there is an increasing shift towards consumers "owning" medical data and health information. 

Thursday, January 08, 2015 8:50:00 AM Categories: HIT industry news

Best of Health IT News: Week of 12/18/14 

Did you have a chance to check out the latest healthcare IT news stories around the Web? We’ve captured the top industry news stories from this week that you won’t want to miss.

Dell Study: Global Healthcare IT Leaders Eye Cloud 

According to Executive Biz, a survey conducted by Dell on global technology adoption has found that a majority of IT decision-makers at midside healthcare organizations have either adopted or are planning to adopt cloud computing. Reasons cited for moving to the cloud include cost efficiency, infrastructure upgrades, and data center optimization. 

Meaningful Use Numbers Show Signs of Life, Groups Still Lobby for Relief

Healthcare IT News reports that although Stage 2 meaningful use numbers have gone up, many providers are still struggling and have requested a shorter 90-day reporting period. The data shows that more than half of eligible providers will face penalties in 2015. 

Hospital-Acquired Conditions Mean Medicare Penalties for 700-Plus Hospitals 

According to Modern Healthcare, more than 700 hospitals will see penalties to their Medicare payments in fiscal year 2015 as a part of a federal program aimed at reducing preventable harm and improving patient safety. The Hospital-Acquired Condition Reduction Program penalizes hospitals based on adverse events that occur during hospitals stays. 

As Health Data Volume Grows, CIOs Must Prioritize Governance Strategies, Analytics 

A report from EMC and research firm IDC predicts that by 2020, the volume of data will grow to 2,314 exabytes. IDC Health Insights Research Vice President Lynn Dunbrack believes that healthcare CIOs should focus on identifying who the data belongs to and building a consensus on data definitions. "Healthcare CIOs do need to gain control over these shadow IT initiatives to ensure they do not introduce compliance and security risks," says Dunbrack. 

Thursday, December 18, 2014 1:38:00 PM Categories: CMS data EHR HHS HIT hospital management industry news

LUMEDX CVIS Success at OhioHealth Marion General Hospital 

 

 

 

 

 

 

The following in an excerpt from the case study, “OhioHealth Marion General Hospital Improves Data Quality, Optimizes Care with LUMEDX Cardiology Software.” Download the full case study here.

Implementing a consolidated data repository has not just made it easier for software users at Marion General Hospital to access CV service line information. It has also paved the way for the creation of specialized reports that support the hospital’s quality improvement initiatives.

“[The]Administration and physicians often ask me to run a report, and I never know what kind of request I’m going to get,” says Amy Morris, Cardiac Cath Lab Nurse at OhioHealth Marion General Hospital. “With LUMEDX, I know that I can go in and run any kind of report that they want.”

Amy uses LUMEDX’s Apollo Clinical Data Repository to create reports on a number of topics, including:

  • Volumes (by procedure, physician, and county)
  • Mortality rates
  • Readmissions
  • Discharge medication
  •  Complications
  • Appropriate Use Criteria (AUC) measures
  • And more

“I’ve even created reports for our pharmacy. They wanted to see the percentage of outpatients receiving a particular medication, and I was able to give them the information they needed,” Amy says. “The list goes on and on. Apollo is a never-ending resource.”

Want to learn more about these reports?  Download the full case study here

Tuesday, December 16, 2014 2:14:00 PM Categories: case study

Best of Health IT News: Week of 12/11/14 

Did you have a chance to check out the latest healthcare IT news stories around the Web? We’ve captured the top industry news stories from this week that you won’t want to miss.

What Factors Influence Physician EHR Adoption? 

A recent data brief from the Office of the National Coordinator for Health Information Technology (ONC) found that 80% of physician surveyed said that they were already using an EHR or planned to implement the technology. The survey also found that primary care physicians and larger physician practices are more likely to adopt EHRs. 86% of multispecialty practices used an EHR as compared with 76% of single-specialty practices. 

Hospital Groups Call for Avoiding Another ICD-10 Delay 

EHR Intelligence reports that a group of hospital and health system associations have signed a petition asking Congress to avoid another ICD-10 delay. These groups include the American Hospital Association, the Association of American Medical Colleges, and America's Essential Hospitals. 

HHS Will Push Broader Reach for Information Technology 

According to Modern Healthcare, the Office of the National Coordinator for Health Information Technology (ONC) has created a new plan that focuses on improving the penetration of healthcare IT beyond hospitals and physician practices. The new plan also takes into account long-term and post acute care, behavioral health, community-based care, and other populations.

CMS: Meaningful Use Payments Tops $25.7B 

As of December 1, 2014, the Centers for Medicare & Medicaid Services (CMS) has paid out over $25.7B in meaningful use payments to eligible hospitals and healthcare professionals. Despite this, less than 35% of the national's hospitals have met Stage 2 Meaningful Use requirements. 

Thursday, December 11, 2014 9:20:00 AM Categories: Centers for Medicare & Medicaid Services CMS EHR health IT HHS HIT hospitals ICD-10 industry news

Best of Health IT News: Week of 12/04/14 

Did you have a chance to check out the latest healthcare IT news stories around the Web? We’ve captured the top industry news stories from this week that you won’t want to miss.

U.S. Hospitals Make Fewer Serious Errors; 50,000 Lives Saved 

Reuters reports that according to a recent government study, U.S. hospitals committed 17% fewer medical errors in 2013 than in 2010, therefore saving approximately 50,000 lives. The report also found that 1.3 million fewer patients suffered from a hospital-acquired condition in 2013 than in 2010, thus leading to savings of $12 billion from avoidable costs. 

Coordination of Heart Attack Care Trims Time to Treatment: Study 

An initiative coordinated through Duke University called Mission: Lifeline has found that improving the coordination between paramedics and hospitals can reduce heart attack deaths by nearly fivefold. The study found that 2.3% patients who waited less than 30 minutes in an emergency room for treatment died, as opposed to 11.2% of those who waited over 45 minutes. 

CMS Taps ACA Rules to Clamp Down on Fraud, Waste and Abuse 

The Centers for Medicare and Medicaid Services (CMS) have announced new measures designed to prevent physicians and other providers with unpaid debt from re-entering Medicare. The measures also remove providers who have patterns of abusive billing, and are designed to improve oversight and save taxpayers money. 

Healthcare Payer IT Market Poised for Substantial Growth 

According to RevCycle Intelligence, the North American payer IT industry accounts for a share of 58.2% of the global healthcare payer IT market as of 2014. Forecasts show that through 2018, the marketplace is projected to grow at a CAGR of 5.7%. 

Thursday, December 04, 2014 9:56:00 AM Categories: industry news

Best of Health IT News: Week of 11/20/14 

Did you have a chance to check out the latest healthcare IT news stories around the Web? We’ve captured the top industry news stories from this week that you won’t want to miss.

ONC Plots Quality Improvement Plan 

Government Health IT reports that the Office of the National Coordinator for Health Information Technology (ONC) has developed a decade-long vision for continuous quality improvement in health information technology. 

US Healthcare Cloud Market to Reach $3.5B by 2020 

RevCycle Intelligence cites a recent report from Frost & Sullivan stating that the healthcare cloud market in the US and Europe is one of the fastest growing areas of healthcare IT investment. As of the end of 2013, the US healthcare cloud market has generated $903.1 million in revenue. 

Potential Pitfalls in CMS' New Telehealth Reimbursement Codes

According to mHealthNews, the Centers for Medicare and Medicaid Services (CMS) has announced seven new codes for reimbursing telehealth services. Although this is generally considered a step in the right direction, analysts state that this could potentially lead to misaligned incentives among payers, providers, physicians, and patients. 

Thursday, November 20, 2014 9:06:00 AM Categories: industry news
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